Refund policy
Returns
Due to the nature of our products, we are unable to accept returns on perishable goods, including food products and vitamins.
Fade Fit merchandise may be returned for a refund provided that the item is unopened, unused, and in its original condition and packaging.
Refunds
Fade Fit Snacks and Vitamins are non-refundable. However, if you receive an item that is defective, damaged, or incorrect, please contact us so we can review the issue and assist you accordingly.
Eligible merchandise that is returned unopened, unused, and in its original condition and packaging may be refunded once the return has been received and approved.
Exchanges
We only offer exchanges for items that arrive defective or damaged.
If you need to exchange an item for the same product, please contact us at info@fadefit.com with your order details and information about the issue.
Returning an Item
If you would like to return eligible merchandise, or if a product needs to be returned due to damage or a defect, please email info@fadefit.com before sending the item back. Our team will provide you with the necessary return instructions.
Unless otherwise agreed by Fade Fit, customers are responsible for the shipping costs associated with returning an item. Shipping costs are non-refundable.
Once your return or exchange has been approved and processed, delivery and refund processing times may vary.